Company TCC Software Solutions
Location Indianapolis, IN
Title: Technical Writer Reports to: Project ManagerClassification: Contract – W2, 1099, Corp-to-CorpLocation: Remote – Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 8:00 am to 5:00 pm Eastern Standard Time.
Job SummaryWrites a variety of technical articles, reports, brochures, policies, and procedures, and/or manuals for documentation for a wide range of uses. Gathers, analyzes, translates, and composes technical information into clear, readable documents to be used by technical and non-technical personnel. May be responsible for coordinating the display of graphics and the production of the document.
Essential Functions:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• Create documentation methodology and framework.• Responsible for the quality of all written products assigned and assuring they are delivered in accordance with schedule requirements• Produce high quality technical documentation as required• Edit, standardize, or make changes to material prepared by other writers or establishment personnel• Review published materials and recommended revisions or changes in scope, format, content, and methods of reproduction• Produce/facilitate graphics and supporting material to assure documents are complete and professional• Drive standard documentation formats and ensure company standards are maintained and policies are adhered to• Make sure all documentation emphasizes Federal and State Compliance standards• Liaise with various groups as necessary to assure cross functional needs are met• Support presentation material development and documentation to reflect department plans and summary information• Interview engineering personnel and read trade publications and other material to become familiar with product technologies • Other support activities as required by Operations Manager
Required Education and Experience• 3-5 years of Technical Writing experience
Preferred Education and Experience• Bachelor’s Degree in related field • Knowledge of ITIL
Founded in 1996 in Indianapolis, IN, The Consultants Consortium (TCC) is an innovative solutions provider committed to designing and delivering high-value, cost-effective IT consulting services and application technology solutions for both the private and public sectors. With a team of more than 250 IT and business professionals, TCC serves clients nationwide, from state and federal government agencies to commercial sector customers. TCC is committed to providing the most cutting edge solutions, and with that, ensures they stay up-to-date on crucial certifications and affiliations. Among these are the highly accredited Microsoft Certifications.
TCC holds multiple MS Certifications, including a Gold Certification level in both Application Development and Hosting, as well as a Silver Data Center Certification. In addition to Microsoft, TCC is also a Registered Partner with Amazon Web Services (AWS), and a Capability Maturity Model Integration (CMMI) Level III assessed development organization that utilizes the Information Technology Infrastructure Library (ITIL) standard processes for IT service management that focuses on aligning IT services with the needs of business. To maximize these practices, TCC encourages staff members to gain ITIL certifications, and even offers study courses and material in-house.
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